We’re sorry you’re experiencing some technical difficulties! Good news is, we’re here to help. We have some articles below for quick-fix issues. If it’s during business hours, you can use the chat bubble on this page. Or you can call or text us at (720-912-3430) or email us (help@paperravenbooks.com), and we’ll get back to you as soon as we can!
For the quick-fix issues, here are some answers that might help you:
Online Log-In Hell 😆 (if you’re having trouble logging into…)
- The Teachable platform
- The Circle community
- Basecamp
- KDP
- IngramSpark
How To Up Accounts for the first time
- Set up KDP
- Set up IngramSpark
- Purchase ISBNs
How to check book sales reports
- KDP
- IngramSpark
- Audible
How to update book details
- Update ebook price
- Update physical book price
- Adjust “returnable” vs. “nonreturnable” in IngramSpark
- Update keywords
- Update categories
- Run a “quarterly re-launch”
How to access ongoing PRB resources
- PRB author conversations
- Submit a question for a conversation
- Access recordings and additional resources
- Get in touch with our team for another project