We’re sorry you’re experiencing some technical difficulties! Good news is, we’re here to help. We have some articles below for quick-fix issues. If it’s during business hours, you can use the chat bubble on this page. Or you can call or text us at (720-912-3430) or email us (, and we’ll get back to you as soon as we can!

For the quick-fix issues, here are some answers that might help you:


Online Log-In Hell 😆 (if you’re having trouble logging into…)

  • The Teachable platform
  • The Circle community
  • Basecamp
  • KDP
  • IngramSpark


How To Up Accounts for the first time

  • Set up KDP
  • Set up IngramSpark
  • Purchase ISBNs 


How to check book sales reports

  • KDP
  • IngramSpark
  • Audible


How to update book details

  • Update ebook price
  • Update physical book price
  • Adjust “returnable” vs. “nonreturnable” in IngramSpark
  • Update keywords
  • Update categories
  • Run a “quarterly re-launch”


How to access ongoing PRB resources

  • PRB author conversations
  • Submit a question for a conversation
  • Access recordings and additional resources
  • Get in touch with our team for another project